Support and troubleshooting
Contact official support, prepare payment proof and find guidance on technical issues and official documents.
How do I contact Worbit support?
Find the platform's support chat, official email address, service hours and the information that helps explain your issue.
How do I prepare and send payment proof to support?
Gather the payment details, keep a readable receipt and send it only through the official channel indicated for your case.
How do I follow up on a support request?
Reopen the conversation, check requests for information and learn how to add details while keeping your case in one place.
The platform will not load or the chart freezes
Check your connection and browser, identify the loading issue and gather the information needed to ask support for help.
How do I take a break if trading feels out of control?
Find guidance on taking a break, avoiding impulsive decisions and seeking support if trading is affecting your wellbeing.
Where can I find Worbit's terms and policies?
Find the terms, privacy policy and official documents covering KYC, withdrawals, bonuses and risks on the Worbit website.