First check the correct competition and week. Rewards rankings are independent, and positions may change until closing.
Find the competition
- Sign in to Rewards with your Worbit email.
- Select Ranking.
- Check Esta semana termina en (This week ends in).
- Choose the competition for the activity you are checking.
- Check your signed-in position. Absence from the general list alone does not prove missing records.
Aún no participas en esta competición (You are not participating yet) means no participation is recognised in that ranking. Check account, period and eligible records. The distance to third place is a current comparison, not a prize guarantee.
Compare the correct measure
| Competition | Compare | Advertised code |
|---|---|---|
| Volumen de depósitos (Deposit volume) | Total weekly deposited amounts. | Rally |
| Número de depósitos (Deposit count) | Weekly count, of any amount. | Momentum |
| Volumen de operaciones (Trading volume) | Total weekly trade amounts. | Rally |
| Número de operaciones (Trade count) | Weekly count, of any amount. | Momentum |
Example: two 10 USD trades mean count 2 and volume 20 USD. Profit or loss is not volume. Demo does not count for Rewards.
Distinguish position from prize
Advertised prizes are 20 codes for first, 10 for second and 5 for third. These are codes, not dollars. A top-three position during the week does not confirm final placement.
You can win more than one competition. Check each separately. A new week starts at zero; do not compare its counter with the previous period.
The ranking ended but my prize is missing
Check account, competition, period and expected code type. Review available codes and prizes. If missing, ask support to check final placement and distribution. The reviewed screens give no delivery timeframe that would justify promising immediate receipt.
Prepare support information
- Competition and week.
- Displayed and expected position or score.
- Screenshot date, time and time zone.
- Related deposit or trade identifiers.
- Expected prize type and quantity, where applicable.
Names may be partially hidden. Do not try to identify others; support can analyse your own records.
Additional reference: official ranking.
See also: support · missing rewards · weekly ranking · Rewards codes · code problems.
References: official guide, chests and broker panel, consulted on 11 November 2026.