Check whether the reward is waiting for the round to end or the task is not recognised. These require different checks.
Find the amount in Historial
- Open Recomienda y gana → Historial (Refer and earn → History).
- Check Ganancias pagadas (Paid earnings) with relevant dates.
- Scroll to Acumulado en esta ronda (Accumulated this round).
- Check Por liberar (Awaiting release) and La ronda termina en (Round ends in).
The screen says release occurs when the round reaches 100%. Accumulation is not completed payment. If it has ended and the question remains, request review with records.
If the task is unrecognised, check attribution
Check that your shared link came from your account’s Copiar link (Copy link). Ask whether your friend used it to register. This helps investigation, but support must confirm attribution.
If they already had an account, say so. Do not recommend another registration: only one account per document is allowed.
Compare activity with the mission
- Did it require creating an account?
- Which deposit amount was specified?
- Was the deposit made during the correct round?
- Is participation limited?
- Are you assuming combined deposits or multiple missions per referral without confirmation?
A started deposit or promise does not prove completion. Ask your friend to check payment in their own account, without requesting passwords or codes.
Organise the review request
Provide round, mission, expected reward, dates and messages. Include Progreso, Tareas and Historial screenshots. Give invitee and payment identifiers only through official support as instructed.
Do not request extra deposits to unlock the reward without a specific support explanation. Timing and outcome depend on review.
See also: support · one account · tracking · tasks.
Source: Recomienda y gana panel, consulted on 12 November 2026.
Which wallet receives the reward?
Once conditions are met and it is released, you can claim it into the real wallet. Then withdraw whenever you wish, subject to confirmed email, approved KYC, active Google Authenticator, limits, fee and any active bonus.
Por liberar does not mean claimed. Check release and credit before withdrawal. See how to withdraw.
Before treating a referral as missing
Open Recomienda y gana → Progreso, check the round and Tareas. Progress and values may appear without a list of names. Absence of a name alone does not prove failure.
Compare against the current campaign: a projection is not credit. Send identifiers only through official support as instructed. Do not request your friend’s password, authentication code or document.