If you requested email confirmation or password recovery and the message has not arrived, start by checking the address you entered and your email folders.
How do I complete email confirmation?
- Check which email address is registered with your Worbit account.
- In that inbox, find the confirmation message matching the request you made on the platform.
- Open the message and follow its confirmation instructions. Do not use a password recovery message or a Rewards sign-in code for this purpose.
- Return to the platform and check whether the confirmation has been recognised. If it is still pending, read the notice and contact support if needed.
If the message has not arrived, follow the checks below. If the platform offers a resend option, wait for the interval shown on screen.
Check these points in order
- Review the email address you entered. Check the letters, dots and the domain after the @. For password recovery, use the same address you registered with.
- Search for “Worbit”. Search all folders, including spam, junk and promotions tabs.
- Check filters and mailbox capacity. See whether a rule moved the message and whether your inbox can receive new messages.
- Read the platform's instructions. If a resend option is available, wait for the stated interval before requesting another message.
- When you find the email, resume your request. Open only the message matching the request you started, and check the link destination before continuing.
Still cannot find it?
Contact support@worbit.io. Explain which message you are waiting for, when you requested it and whether the platform displayed a notice. Do not send your password, access codes or recovery links.
If you cannot sign in to your email account itself, resending will not solve that problem: first try recovering access through your email provider.
How do you know it is resolved? You have found the message and completed the confirmation or recovery process you started. See also how to recover your password.
Do I need to confirm my email to withdraw?
Yes. Email confirmation is a withdrawal requirement, along with approved KYC and active Google Authenticator. Finding the message is only the first step: complete the confirmation it describes and check the result on the platform.