No. Once opened, a trade cannot be cancelled. Review the selected account, asset, direction, amount and time before submitting.
How do I know whether the trade opened?
- Open Operaciones (Trades).
- Find the record by asset, amount and time.
- Open the details and check the direction and closing time.
- If En progreso (In progress) appears, the trade is ongoing. Wait for completion to check its result.
I chose the wrong direction or amount. What should I do?
An already open trade cannot be undone through cancellation. Do not click the opposite direction to try to cancel it out: that may submit another trade, with a separate result and a new amount at risk.
If submission happened during a technical issue, save the ID and describe what happened to support. Requesting a review does not cancel the trade or guarantee a changed result or refund.
Does closing the page stop the trade?
Do not use the panel's X, signing out or closing the browser as an attempt to cancel. Check the record in Operaciones to follow the trade's completion.
What if I change the amount or time in the panel?
Do not interpret panel changes as automatically changing a trade already submitted. Check the existing record's details. If your question specifically concerns changing a recorded condition, ask support for guidance. An open trade cannot be cancelled.
How do I avoid submitting by mistake?
- Check Cuenta demo (Demo account) or Cuenta real (Real account) at the top.
- Read the asset's full name, including OTC when present.
- Review the amount, time and direction before clicking.
- If the screen is slow to respond, check history before repeating the action.
- Use the demo account to learn the controls.
Do not confuse the processes: a pending withdrawal can be cancelled, but an already open trade cannot. See how to track the result and how to request a review.