Distinguish streak, received codes and unlocked chest level. Rewards says missing a day resets the streak but retains codes and level. Codes remain subject to validity.
What changes after an incomplete day?
| Information | Result |
|---|---|
| Streak | Resets to zero; new days must form another sequence. |
| Received codes | Retained within validity; chest codes last three days. |
| Unlocked level | Retained under the published rule. |
| Unreached milestone | An expected prize is not a received code. |
Example
If you unlocked Swing after 30 days and then miss a day, the streak may reset, but Swing remains unlocked.
Losing the streak does not itself delete a valid code. However, validity does not restart: expired codes remain subject to expiry rules.
Where to check each detail
- Open Actividad and check the counter and 14-day calendar.
- Review completed, partial and inactive days.
- Scroll to levels and check Tu nivel (Your level) and future unlocks.
- Open Mi perfil for codes per chest.
- Check Historial → Códigos ganados (History → Earned codes).
Chest level is not broker VIP level. A lost streak does not define VIP renewal; consult that guide.
I met the requirements but the day is incomplete
Confirm the same email, real account and both actions within the same programme day. Recheck the panel and compare records.
If it persists, send support date, time, time zone, trade ID and calendar screenshot. Do not assume the cut-off matches your phone or VIP. Support can review; retroactive restoration is not promised.
See also: VIP · access · codes · code problems · consecutive days.
References: Activity and official guide, consulted on 12 November 2026.