Deposits
Find deposit methods, limits, fees and help with pending or rejected payments and deposits sent over the wrong network.
How do I find available deposit methods?
Check the deposit methods available for your account's country and find the relevant instructions before making a payment.
What are the deposit limits, fees and conversion rules?
Review the minimum, method-dependent maximum, fee deducted from the credit and currency conversion displayed at checkout.
Can I use someone else's wallet?
Understand the wallet ownership requirement for withdrawals and what to check before using another person's payment details.
How do I deposit with PSE?
Follow the PSE deposit process, find the bonus coupon field and check your details and currency conversion before paying.
How do I deposit with Nequi?
Review the Nequi deposit steps, where to apply a coupon and the details to check before continuing with your payment.
How do I deposit USDT over BEP20 (BSC)?
Find your deposit address, check USDT and the BEP20 network, and use only the payment details shown in your own session.
My deposit is missing. What should I do?
Check your payment, transaction history and the details to provide to support if your deposit has not appeared in Worbit.
My deposit was rejected or cancelled. What should I do?
Check the payment status and whether you were charged before retrying a deposit, and learn when to ask support for a review.
I sent crypto to the wrong network or address
Find out what information to gather and how to ask for help after a crypto deposit to the wrong network or address, without assuming recovery.