The total displayed in your account may combine different types of funds. To understand how much you can withdraw, start by separating real money from bonus funds.
Check the breakdown
- Open Cambio de cuenta (Switch account), next to the balance at the top.
- Select Ver detalles (View details).
- In Finanzas (Finances), check each field separately.
| On-screen field | How to interpret it |
|---|---|
| Cuenta real (Real account) | Real balance shown by the platform. Having this balance does not remove withdrawal checks. |
| Bono (Bonus) | Bonus wallet balance, subject to the promotion's conditions. |
| Valor total (cuenta real + bono) | Total of real and bonus funds; it does not confirm that the whole amount is withdrawable. |
Consider an example
With 100 USD in Cuenta real and 200 USD in Bono, the total is 300 USD. That does not mean you can withdraw 300 USD. In the example withdrawal form, Saldo de la cuenta real (Real account balance) shows 100 USD.
What is the available withdrawal balance?
It is the amount you can withdraw under the conditions applying to your account and request. Do not calculate it simply by copying the total at the top. Check your real balance, bonus conditions, method limits and any restrictions shown by the platform.
You also need a confirmed email address, approved KYC and active Google Authenticator. If the form rejects the amount, read the message and ask support to check; do not automatically assume your balance is wrong.
Withdrawals have a 3% fee and are paid in cryptocurrency to a wallet belonging to the person verified through KYC. Check the net amount before confirming and see fees and limits.
What if I cancel the bonus?
The bonus wallet's funds and gains will be lost. They do not become real money. After cancellation, you can request a withdrawal of your available real balance if you meet the other requirements. Read the notice and cancellation steps.
See withdrawal limits and the difference between demo and real accounts. Demo funds are for demonstration and are not part of this withdrawal balance comparison.
If needed, see how to contact in-platform support. Without platform access, email support@worbit.io.
What changes when I complete rollover?
The entire bonus wallet balance becomes available, but you must transfer it manually. Completing the target alone does not mean the transfer has happened. See how to track and transfer released bonus funds.
A pending withdrawal has not yet reduced your balance: the debit happens on completion. Keep enough funds to cover the request, or it will be cancelled.
After transferring released bonus funds
Transferring released funds automatically ends the active bonus and enables withdrawal requests, provided you meet the general account requirements. You do not need to cancel that bonus after the transfer. See how to complete rollover and transfer the funds.