Withdrawals
Review withdrawal requirements, limits, fees and times, and find help with pending requests or funds that have not arrived.
How do I withdraw funds from my account?
Review the requirements, limits and steps for requesting a USDT withdrawal over BEP20, and learn how to check your request.
What are the withdrawal limits and fees?
Check the USD 10 minimum, USD 1,000 maximum and how the 3% fee is deducted from the withdrawal amount you request.
How long does a withdrawal take to arrive?
Distinguish standard and VIP approval times from arrival in your wallet, which also depends on the BSC network.
Where can I find my deposits and withdrawals?
Find your transaction history and use date and transaction type filters to check your deposits and withdrawals.
Can I cancel a pending withdrawal?
Learn when you can cancel a request, how to check its status and why sufficient funds must remain available while it is pending.
My withdrawal was rejected or I cannot request one
Check your email, KYC, authenticator, balance and active bonus. Distinguish a blocked or rejected withdrawal from a pending request.
My withdrawal is completed but has not arrived
Review the request and destination wallet, and prepare the details support needs to check a completed withdrawal that has not arrived.